Privacy Policy

MyStamp Rewards ("we", "us", "our") operates the MyStamp mobile application and the web dashboard at mystamprewards.com. We help local businesses run digital loyalty stamp card programs for their customers.

If you have any questions about this policy, contact us at hello@mystamprewards.com.

When you create a customer account (mobile app):

• Your email address and full name
• The stamps you earn and rewards you redeem at participating businesses
• The businesses you have visited (through stamp activity)

When a business signs up (web dashboard):

• Business name, address, phone number, and ABN
• Owner email address and account credentials
• Business logo, banner, and gallery images
• Loyalty reward configuration (stamps required, reward description)
• Payment information (processed securely by Stripe — we never store card details)

Automatically collected:

• Device type and operating system (for app compatibility)
• General usage analytics (which screens are viewed, feature usage)
• App crash reports

• To operate the MyStamp loyalty platform and connect customers with businesses
• To track and display your stamp count and reward progress
• To send password reset emails when requested
• To process subscription payments for business accounts
• To improve the app and resolve technical issues
• To comply with legal obligations

We do not sell your personal information to third parties. We do not use your data for advertising purposes.

We share data only with service providers who help us operate the platform:

• Supabase — database and authentication (servers located in AWS ap-southeast-2, Australia)
• Stripe — payment processing for business subscriptions
• Expo / Apple / Google — mobile app distribution and push notifications
• Vercel — web dashboard hosting

We may also disclose your information if required by law, court order, or to protect the safety of our users.

We retain your account data for as long as your account is active. If you delete your account (available in the app under Profile → Delete Account), we permanently delete your stamps, reward history, and personal information within 30 days.

Business accounts that cancel their subscription retain access until the end of their billing period, after which their data is retained for 90 days for billing compliance, then deleted.

We use industry-standard security practices including encrypted data transmission (HTTPS/TLS), secure password hashing, and row-level security policies in our database. Your payment details are never stored on our servers — all transactions are handled by Stripe's PCI-compliant infrastructure.

MyStamp is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Withdraw consent for optional data processing

To exercise these rights, email us at hello@mystamprewards.com or use the "Delete Account" option in the mobile app.

The app may display business addresses that link to Google Maps. Once you leave our platform, this privacy policy no longer applies. We encourage you to review the privacy policies of any third-party services you visit.

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top and notify users via the app if the changes are material. Continued use of the app after changes are posted constitutes your acceptance of the updated policy.

For privacy-related questions or requests, please contact:
MyStamp Rewards
Email: hello@mystamprewards.com
Australia